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Security and online payments

All payments at NTN CO., LTD take place via international bank money transfer. We do not accept on-line payments. An international bank money transfer is by far the safest way to transfer money internationally; furthermore, it is usually quickest way to ensure funds are transferred from one country to another. When you pay by bank transfer, we will provide you with our correct bank details and SWITF code, when transferring your first payment please confirm our bank details by phone. All communication between your bank and yourself is encrypted so nobody is able to acquire the information you type in. Therefore, security is at the very highest level.

Processing of personal data

For us to be able to deliver your items, we need your name and company invoice and delivery address. To be able to send you an an order confirmation by email, we will also need your email address. These details will be stored on our customer database, which only NTN CO., LTD employees are able to access. Your details will not be passed on to a third party.


Which information do we obtain?

When you make an quotation request online on our webstore, your customer details that you have typed in will be saved in our system. We save your name, address, telephone number and any email address you may have given us. As well as your personal information, your IP address and the website you reached from will also be logged.

What do we use your data for?

Your details are stored in our system so that we can send you your items and find your previous purchases, so we can give you the best possible support. Only employees of NTN CO., LTD are able to access the stored information. Data is only passed on to our transport partners for the correct delivery of orders. All personal data is only accessible with a password. You have the right of access to all personal data stored about you and you may state your objections about recorded data in accordance with the provisions of The General Data Protection Regulation (GDPR)


At NTN CO., LTD, we want to provide you with a user-friendly website containing information of relevance to you. This is why we use cookies to collect and process information about how the website is being used, so we can continually improve your experience. 

What is a cookie?

A cookie is a small text file that’s as harmless as it sounds. The cookie helps our website remember the contents of your shopping basket so you can easily return to it, your language selection, an entered postcode, or whether you’ve logged into, etc. We can also use cookie information to send you relevant news, as we would prefer not to send you irrelevant news that just fills up your mailbox.

We do not use cookie information for anything other than optimising your user experience.

A cookie cannot contain a virus and is therefore not dangerous for your computer. 

Which cookies are used on

We use two types of cookies on session cookies and third-party cookies.

A session cookie helps ensure that all the website’s functions are working properly and collects information about how you use our website. In addition, we store information in the cookie when you use our sharing function to share our products on social media – by adding a third-party cookie from Facebook and Pinterest.

Third-party cookies help us to collect statistics for Google Analytics regarding the number of visitors on our website and how you use our website, so we can make it even better. We also use a cookie from Google DoubleClick that helps us customise adverts for you and ensure any adverts shown are relevant to you.

How to delete cookies

If you do not want any cookies from our website, you can delete them at any time. To delete cookies, you need to change the settings in your browser. The location of your settings depends on what browser you are using:

Internet Explorer

Mozilla Firefox

Google Chrome


However, you should be aware that if you set your browser to not accept cookies, some parts of will not work optimally.

See you at .

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